OUR RETURNS POLICY:
**This returns policy is relating to online sales only. For purchases made in store please contact us for in store returns policy.**
East 73rd are happy to provide a refund or exchange on any items purchased online within 14 days of purchase, provided it is not damaged, soiled, altered or been worn. The items need to be returned as they were received in a saleable condition with our original tags still attached.
We reserve the right to refuse a refund or exchange if the goods returned are deemed to be damaged, worn or tampered with. Please note, this does not affect your statutory rights.
**There will be no reimbursement from East 73rd for any costs incurred by the customer in the returning of items purchased online and any items being returned are the customer’s responsibility until they reach us. We recommend sending returns via recorded delivery.**
Once an item has been received by us for return we will process the refund within 7 working days and the refund will be made to the original source it was accepted from.
**Items discounted or on sale are available for exchange only within 14 days**
Please post any returns to:
You can also return any items purchased online within the required time frame to us directly in the store. Should you choose to return directly to the store the return will be processed online via our website to the original payment method used. Our store is located at the above address.
For directions to our store click here.
If you have any queries regarding our returns policy please feel free to contact us.
Our returns policy does not affect your statutory rights in relation to faulty or incorrectly described goods. It also does not affect your right to cancel orders under the consumer protection regulations with regards to distance selling.